If you observe a blinking of purple light on your Orbi router and thinking why the internet is suddenly gone then you are not the only one. Many users of Orbi face this kind of problem during when you need WiFi the most. This blog walks you through what the purple light means, why it's happening and how to fix it using easy-to-understand methods
Understanding the
Orbi Router
Netgear’s Orbi routers are some of
the top mesh Wi-Fi systems out there. They are designed specially to expand a
strong signal across your home without those annoying dead zones. But like
every device, they have their way of signaling when something goes wrong and
that purple light? That is one of those warning signs.
Normally, Orbi router blinks white
when booting, blue when the connection is strong and amber if the connection to
the satellite is weak. But purple light means there is no internet. It will not get a stable connection from your modem or
ISP. Let’s fix that.
What Causes the
Orbi Purple Light?
Let’s break down why you are
observing the purple light:
- Your modem is offline.
If the modem is unable to get internet from your ISP. As Orbi can't pass it along. - Cables are loose or faulty.
Ethernet cables are loose or are not secured properly. - Firmware is outdated.
An outdated Orbi system might not connect properly. - Router failed to boot correctly.
Maybe a power cut interrupted it, or it glitched during a restart. - Orbi can’t get an IP from the modem.
This usually points towards a syncing issue.
Step-by-Step: How
to Reconnect Your Orbi Network
Alright, let’s get you reconnected. Follow these particular steps, one by
one:
1. Check the Modem First
Instead of thinking that Orbi is a
problem first check your modem. Look if the internet light is blinking green the
way it should. If no lights are on or it is flashing red then your modem might be the problem. Try restarting it.
- Firstly unplug it from the power.
- After that wait for 60 seconds.
- Plug it back in.
Once it is back on, check if your
Orbi light changes from purple to blue. If yes then it is good. If not, move
on.
2. Reboot the Orbi Router
This solves things more often than
you had expected.
- Unplug the Orbi router from the wall.
- Wait for about 2 minutes.
- Plug it back in and give it a minute to start.
Once it reboots then, observe the
ring light. If it is still purple then keep going.
3. Secure Your Ethernet Connection
Make sure that with the use of
Ethernet cable Orbi is directly connected to modem. Double-check:
- Is the cable snug in both ports?
- Try using a different cable if you have one.
Once you have reconnected then make
sure to restart both the devices including modem and Orbi.
4. Log in Using orbilogin.com
If you have done the physical checks
and the light is still purple then go for digital troubleshooting tips.
· Use the browser of a device that is connected with your Orbi
network.
· Go to orbilogin.com or orbilogin.
- Use your login details. If you have not changed them,
the default should work.
- Once in the dashboard, check if the router shows as connected
to the internet.
This orbi router login step is important for checking system status, IP details,
and possible updates.
If you have tried many times to load orbilogin.com, try typing 192.168.1.1
instead which is considered as your router’s IP address.
5. Update Firmware via orbilogin
Outdated firmware could be the
reason for the connection issues. Inside the dashboard:
- Navigate to Advanced > Administration >
Firmware Update.
- Let Orbi check for updates.
- If available, update it and let it reboot.
This may take 5–10 minutes. Let it
finish. Do not unplug during this.
Yes, you’ll be using orbilogin.com
again here, so make sure your device is connected directly to the Orbi’s
network.
6. Factory Reset the Orbi (Last Resort)
If you have tried all of the above
and the purple light is still blinking then it is a time to reset.
· Press and hold the tiny button for 10 seconds with the use
of paperclip.
- Wait for the lights to turn amber or white then let go.
- Once it resets, you will need to set it up again.
Go to orbilogin once
more and start fresh.
Final Thoughts
A purple light on your Orbi router
may look like a small thing, but it is usually a sign of a bigger connection
issue but most of them can be fixed at home. Stay calm, take one step at a time
and lean on orbilogin.com or the orbi router login page to guide your
way.
