What is Business Automation and its Advantages?

Many people don’t know or understand that automation technologies have been utilized for a long time; for example, automated teller machines (ATMs) are a good example of a type of automation, and many assembly lines in manufacturing are automated. However, software, cloud computing, and also artificial intelligence has pushed the boundaries of how businesses can automate various aspects of their operations.

The increase in availability of different automation solutions has grown by a lot in the last few years, meaning that businesses are now ableto automate tasks and processes relatively easily – although, many businesses choose to recruit the help of  IT support companies to develop a organizational-level automation strategy.

What is Business Automation?

Business automation is where an organization uses kinds of technology to perform repeatable actions with the need for manual interactions. The benefit of this is that it frees time for employees, enabling them to perform higher priority and higher value work. There are several different forms of automation. This technology has been around for some time, but in the early days, it requires a lot more hardware to automate much simpler tasks.

Task Level Automation

Task automation, which might also be known as basic automation, means automating simple tasks which requirejust a few, or even one step to complete. Normally, repetitive tasks are automated, because it can save people a lot of time, but also because automation can guarantee that the task is performed correctly every time – eliminating human error is one of the biggest reasons to consider automation. Only a small amount of programming is actually required for basic automation, and is the most accessible, and perhaps the first type of automation that most businesses consider implementing.

ProcessLevel Automation

The next step up from basic automation involves automating the series of tasks that comprise a business process. Whereas task level automation doesn’t have much effect on the organizational level, but rather saves individual employees time in their schedule and timings, process level automation is something that often requires more work, because any business processes should be updated, improved, and in general optimized prior to automating them. This can have a much more noticeable effect on an organization.


More of a blanket term for the trend of complex, organizational-level automations within a business. To start with, there is advanced processing in automation, which involves integrating multiple systems in an organization, so as to be able to automate some pretty complex processes that require the engagement of several different apps or services.In recent years, there has been a considerable move towards Intelligent automation. This type of automation is powered by AI and machine learning; it allows machines to adapt to situations that they have experience and analyzed before.

What are the benefits of Business Automation?

Automation can greatly streamline all the operations in your business, and even support business growth. Once business processes have been streamlined and automated, it means a business will have a lot more human resources available to work on other areas of the business.Another benefit of business automation is that it forces a business to access the way they operate – they may find inefficiencies in the way they carry out processes, or even discover vulnerabilities in the business.

Business automation can be applied to various areas of a business – from Marketing, HR, Sales, and Accounting. Automation is becoming essential for business growth.