Netgear Extender Not Working: EX7000 AP and EX6400 Won't Connect

Netgear Extender Not working
Welcome to our new article section on Netgear WiFi range extender.

Today, we have come up with a new distinctive query, asked by our many readers.

A new extender-based conflict comes in front that Netgear EX7000 AP and EX6400 won't connect to the router during the initial new-extender setup procedure. Netgear extender not working properly or hangs up.

What to do?

Don't worry! Be calm. We got you.

After reading this complete article you will be able to fix 'EX7000 AP and EX6400v2 extender won't connect' issue by yourself.

So, without chewing long fats, let's concentrate on our main concern.

Netgear Extender Troubleshooting Guide

It is quite common that a lot of users face a lot of issues during and after the installation of the Netgear wireless range extender and try to find different methods to fix their WiFi range extender. If you are also in the queue with extender issues, you land on the correct webpage. Here you will find A to Z Netgear troubleshooting tips for your range extender.

Netgear Extender not Working: EX6400 Won't Connect to Internet

In case your Netgear EX6400 extender won't connect to Internet, then either your computer or laptop is a troublemaker or the problem is within your wireless range extender. Partial new-extender setup will give you a new extender without internet. Thus, it is suggested to diagnose every connected hardware and find the actual troublemaker to fix the issue.
  • Place your EX6400 range extender away from metal, wooden doors, almirah, walls or reflective surfaces like mirrors or water.
  • Keep your wireless range extender away from radio interference devices like radios, televisions, cordless phones, etc.
  • Check for any loose wired connections or plugins.
  • Reboot your smartphone, computer, laptop, and router as well as your EX6400 range extender.
  • Followed by it, log in to my-wifiext local and check whether the firmware version of your Netgear EX6400 extender is up to date or not.


Tired all the aforementioned solutions but still, the issue persists? In this case, try to bring back your EX6400 to default factory settings and reconfigure it.

EX7000 AP Won't Connect to Any Device

Many OS access the Internet using the wireless access point. Still, wireless access points can cause issues, especially if you not set up and configure them properly. Many users reported that their EX7000 AP won't connect to any device and just pop-up an error message. So, let's fix this issue.

  • Try to Delete your Wireless Profile

To fix the EX7000 AP issue, users imply to forget the network or to delete the wireless profile. To do so, follow the below-mentioned steps:

1. Run CMD as an administrator.

2. Type 'netsh wlan delete profile name= ”WirelessProfileName”, and then hit the Enter key.

  • Ensure that You Are Using the Latest Wireless Drivers

Most of the time the problems can be caused due to outdated wireless drivers. In order to fix this, you have to try to update the wireless drivers on your computer or laptop. Alternatively, you can try to install the drivers on your system using the CD that you got with your CPU's motherboard.

We hope that our aforementioned solutions will fix your 'Netgear extender not working' issue. If still, the problem persists, feel free to share with your query or question with us via comments. We will follow you back with a best and easy fix.